Resolved -
This incident has been resolved.
May 8, 21:05 UTC
Monitoring -
Our upstream provider has notified us that service restoration is underway. We will continue to monitor for regressions.
May 8, 20:29 UTC
Update -
We have taken Prosochi offline temporarily for data integrity purposes. Service will resume once our service provider confirms operational status.
May 8, 19:52 UTC
Update -
We have updated the incident status to Major Outage. The upstream provider has identified the issue.
May 8, 19:30 UTC
Identified -
We have identified the issue to be the result of an upstream service provider outage. We will provide updates as necessary as we work to mitigate this problem.
May 8, 19:27 UTC
Investigating -
We are currently investigating an escalating number of Prosochi interaction failures. Our team is identifying the root cause of these failures and assessing their impact on users at this time.
May 8, 19:21 UTC